In this powerful program, two of America's top communications experts provide you with the practical techniques and strategies you need to conduct a winning conversation in any business or social situation. Using realistic dialogues, they demonstrate how to employ the art of conversation to enhance your job performance. . . be at ease and enjoy yourself at social events. . . persuade and motivate others. . and build your communications skills and confidence. As you listen, you'll learn to:
-Successfully initiate, conduct and close a conversation anywhere, anytime.
-Get conversations off the ground with "quick start" openers.
-Elicit hard-to-get information through tested questioning techniques.
-Make your business presentations crisper, clearer and more persuasive.
-Attain key goals through effective negotiation techniques.
About the Author
EDWARD L. FRITSCH has spent his entire career in the training, development and instruction of communication-based programs for such companies as RCA, GE and IBM.
NATHAN P. ROSENBLATT is president of NPR Marketing, Inc., a company that specializes in the development and marketing of audiocassette programs.
Digital Rights Information
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All copies of this title, including those transferred to portable devices and other media, must be deleted/destroyed at the end of the lending period.
The Art & Skill of Conversation
by Edward L. Fritsch
